Opera menu-> Settings-> Preferences… (CTRL+F12)-> tab Advanced-> section Programs-> select: mailto-> button Edit…-> select: Open with default application. ![]() OperaĪs mentioned, really old versions (up to version 12) of Opera had the default for mailto links set to its own Opera Mail client but you could change it back to Outlook in the following way Yet another way (as of Firefox version 38) is to type the following in the Address Bar:Ĭonfiguring the MailTo protocol in Firefox ( click to enlarge). Note: An alternative way to get to the Options dialog is to press ALT+T to open the old Tools menu and then choose Options. Open the Menu by clicking on the “hamburger” icon (3 lines above each other) in the top right corner-> Options-> tab Applications-> click on the “mailto” drop down list and select: Use Microsoft Outlook. To set Firefox to respect your default mail client settings in Windows again when clicking on a mailto link choose This is a different settings than having Outlook set as your default mail client in Windows.įirefox and really old versions of Opera both have an option to override the system default mail client (in your case: Outlook) and link it to a web mail service or another mail application instead.Ĭhrome, the latest version of Opera and (of course) Internet Explorer respect the default mail client settings which you have configured in Windows. It sounds like you are not using Internet Explorer as your default browser then or may not have set the mailto protocol in Windows to use Outlook. How can I get mailto links to open with Outlook again? I've already made sure that Outlook has been set as my default mail client in Windows, but mailto links still bring me to Gmail. Now, when I click on a mailto link, it brings up the Gmail webpage while I don't even have a Gmail account. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.When clicking on a mailto link, Outlook used to get opened and I could write my email. If you have extra questions about this answer, please click "Comment". If the answer is helpful, please click "Accept Answer" and kindly upvote it. If the issue can be reproduced in OWA as well, you can consider configuring pipeline tracing on the Exchange server side to capture copies of email messages as they move through the transport pipeline and see if more clues can be found.If it never occurs in OWA, it's likely to be an issue with the client side, so you can continue troubleshooting from the end user's side like trying to using Outlook in safe mode("outlook /safe"). ![]() Close Outlook desktop client, send mails with multiple attachments from OWA instead and see if all attachments can be received.Below are some tips which might help to narrow down the issue for your reference. Since the issue cannot be reproduced every time, it might be difficult and time consuming to troubleshoot and figured out the root cause. ![]() So sometimes the message is sent with the 2 attachments, sometimes with only 1. Is it a recently occurred issue? If so, any potentially relevant changes were made on either the Exchange server or users' side? Does this affect all users in your organization?
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